Terms & Conditions

Boarding:
Whilst every care and precaution is taken during board, all animals are boarded at the owners own risk.

Belongings:
You are more than welcome to bring your pets bedding and/or toys; however, these are all left at the owners own risk.

Vaccinations:
All animals must be fully vaccinated and up to date. Vaccination certificates must be presented with each animal and will be kept on file during their stay. If certificate is not presented you will be turned away.

Payment:
Full payment must be made upon collection. A full day’s board is charged for the days of arrival and departure.

Non-Collection:
Kembroke Kennels reserves the right to re-home any animal not collected within 14 days of stated departure date. If no communication from the owner is received, and if efforts to contact the owner fail, the animal will be re-homed. If the owner does collect the animal during the 14 days, any extra days will be charged for in full.

Pet Collection & Drop Off Service:
This service is offered during our opening hours at a requested time. An additional charge of £15.00 each way will be added to the final bill.

Christmas, Boxing Day and New Years Day Charges:
All customers will be charged double fees on these days, we are closed to the public on these days.

Value Added Tax:
All prices quoted and charged include VAT at the current rate.